Who is this article for?
IT personnel responsible for managing Q-Pulse.
IT access will be required.
This toolkit will provide you with all the information you need to understand and configure your Q-Pulse system and will guide you through troubleshooting some of the common errors you may come across.
Once Q-Pulse is installed on your system it is important that IT personnel and Q-Pulse administrators have a thorough understanding of the Q-Pulse system and how to make alterations. The articles below provide you with all the information you need on how Q-Pulse works and guide you through some common configuration steps you may need to take.
|Article Title||Article Description|
|Q-Pulse Licensing Expained||This article gives explains the types of Q-Pulse Licences and other related licences.|
|Q-Pulse Infrastructure Overview||This article covers the Q-Pulse infrastructure and explains how IIS and SQL are used.|
|Preparing Your Server for Q-Pulse||This article will guide you through any configurations you need to perform prior to Q-Pulse installation.|
|Q-Pulse Client Optimisation||This article outlines the steps required to configure the client for optimal performance.|
|Q-Pulse Application Server Optimisation||This article outlines the performance configurations that can be made on the application server.|
|Moving Q-Pulse to a New Application Server||This article explains the steps involved in moving the Q-Pulse Server Application and Database to a new Application Server|
|Moving your Q-Pulse Database to a New Server||This article outlines how to move your Q-Pulse database to a new Microsoft SQL Server.|
|Moving your Q-Pulse Audit Log database to a New Server||This article outlines the process required to transfer the Audit Log to a new server|
|How to Find a Windows Application Event Log||This article will show you how to access the Windows Event Log and save a copy of the log if required.|
|Deploying Q-Pulse Client Using GPO||This article gives steps on how to create and deploy an msi file of the Q-Pulse client using Group Policy|
|Install the Q-Pulse Client Using ClickOnce||This article gives steps on how to install the Q-Pulse using ClickOnce|
|Disaster Recovery Explained||This article provides guidance for evaluating, designing, implementing and maintaining an SQL Server disaster recovery plan|
|Backing-up Your Q-Pulse Database||This article outlines the steps required to manually create a backup of your Q-Pulse database using Microsoft SQL Management Studio.|
|Restoring a Backup of Your Q-Pulse Database||This article outlines the steps required to restore the database and test that is can be accessed.|
Over time the chances are that you will run into an error every now and then. These errors can be any of the following
- Database Errors (SQL)
- Data Portal Errors (IIS)
- Available resources on the client PC
- Available resources on the Server
- Network Issues
The following articles will provide you with guidance on troubleshooting some of the most common errors you may encounter and also provide you with some of the most common solutions to these errors.
|Article Title||Article Description|
|How to Check The Q-Pulse Data Portal||This article shows how to check the data portal and provides links to some of the common errors you may encounter.|
|Database is Not Available During Logon||This article includes guidance on the most common causes of this error the steps required to resolve these|
|How to Troubleshoot a Consistency error in The Q-Pulse Database||This article will look at common consistency errors you are likely to come across and how to troubleshoot them|
|An Error Was Encountered at The Server||This article will guide you through identifying where the error occurred.|
|Could Not Contact Licence Server||This article outlines the steps required to resolve the "Could not contact license server" error message that can be seen during the logon process.|