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  4. Upgrading

How to Upgrade the Document Retrieval Service (DRS)

Alan Blair
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Who is this article for?

 IT Personnel planning an upgrade to Q-Pulse 7.

 IT knowledge access required.

Important: This article is part of a series of articles covering the upgrade process. Please visit How to Perform a Q-Pulse 7 Upgrade to view the entire process.

The Document Retrieval Service (DRS) is a free optional add-on that can be installed on your server in order to gain immediate access to your document attachments.  

This article does not provide any details on how to install the DRS and instead focuses on how to perform an upgrade to an existing installation. For details on performing an installation for the first time please visit How to Set-up and Configure the Document Retrieval Service (DRS).

This article has been split into 3 sections:

  1. How to Perform an Upgrade
  2. How to Test the Upgrade
  3. Further Reading

1. How to Perform an Upgrade

  1. Download the Document Retrieval Service (DRS) installation files from the Document Retrieval Service (DRS) Download Centre.
  2. Extract the files and run the ‘setup.exe’.
  3. Follow the on-screen instructions and then click [Finish].

2. How to Test the Upgrade

  1. Browse to the installation directory (by default this will be C:\inetpub\wwwroot\QPulseDocumentService).
  2. Open the bin directory.
  3. Add the File Version column to Windows Explorer and confirm that all DLL files show the relevant version of Q-Pulse.
Please note: If you have configured more than 1 copy of the DRS so you can access multiple databases you will need to re-create these websites.

What Next?

With the minimum requirements in place you are now ready to begin the upgrade. Please see How to Upgrade Additional Q-Pulse Components for the next steps or How to Perform a Q-Pulse 7 Upgrade to review the whole process.

3. Further Reading

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