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  4. Upgrading

How to Upgrade the Q-Pulse Web Interface

Alan Blair
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Who is this article for?

 IT Personnel planning an upgrade to Q-Pulse 7.

 IT knowledge access required.

Important: This article is part of a series of articles covering the upgrade process. Please visit How to Perform a Q-Pulse 7 Upgrade to view the entire process.

The next step in performing your Q-Pulse upgrade is to update the web interface. This is an optional feature that allows you to use Q-Pulse via a web browser instead of having a client installed on a local PC. In some organisations this will be the main way in which you use Q-Pulse but in others this will be an extra feature.

This article outlines the steps to upgrade each component needed to use the web interface:

  1. How to Upgrade the Q-Pulse Identity Server
  2. How to Upgrade the Print Server
  3. How to Upgrade the Q-Pulse API Web Services
  4. How to Upgrade the Q-Pulse Web Interface
  5. How to Restart Services
  6. How to Test the Q-Pulse Web Interface
  7. Further Reading
Important Note: Before proceeding to update the Web Interface please ensure you have a working Q-Pulse client by following the steps outlined in How to Upgrade the Q-Pulse Clients.

1. How to Upgrade the Q-Pulse Identity Server

To upgrade the identity server:

  1. Browse the installation files and open the Identity Server folder.
  2. Run the file 'Setup.exe'.
  3. Follow the on-screen instructions to complete the upgrade.

Identity.png

  1. If prompted for a reboot, click OK. 

Identity2.png

Note: A reboot of the server is only required if the Identity Server is running.
  1. Click Finish.

2. How to Upgrade the Print Server

To upgrade the print server:

  1. Browse the installation files and open the Identity Server folder.
  2. Run the file 'Setup.exe'.
  3. Follow the on-screen instructions to complete the upgrade.

Print1.png

  1. Click Finish.

3. How to Upgrade the Q-Pulse API

To upgrade the API web services:

  1. Browse the installation files and open the API Web Services folder.
  2. Run the file 'Setup.exe'.
  3. Follow the on-screen instructions to complete the upgrade.

API.png

  1. Click Finish.

4. How to Upgrade the Q-Pulse Web Interface

To upgrade the web interface:

  1. Browse the installation files and open the Web Client folder.
  2. Run the file 'Setup.exe'.
  3. Follow the on-screen instructions to complete the upgrade.

Web.png

  1. Click Finish.

5. How to Restart Services

Before testing the web interface:

  1. Open the Windows Services.
  2. Restart the Q-Pulse Server Service.
  3. Open Microsoft Internet Information Services (IIS).
  4. Click on the website hosting Q-Pulse.
  5. Select Restart on the Manage Website panel on the right hand side.

IIS.png

6. How to Test the Q-Pulse Web Interface

To test the Q-Pulse Web Interface:

  1. Open a web browser.
  2. Go to http://<servername>/qpulse

OR

  1. Open Microsoft Internet Information Services (IIS).
  2. Click on the website hosting Q-Pulse.
  3. Click on the QPulse virtual directory.
  4. Click on Browse *80 (http) on the Manage Application pane on the right hand side.

mceclip0.png

What Next?

With the application server successfully upgraded you are ready to upgrade a client and test the system is functioning. Please see How to Upgrade Offline Audit for the next steps or How to Perform a Q-Pulse 7 Upgrade to review the whole process.

7. Further Reading

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